Effective immediately, the AIC’s turn-around time commitment for completed and paid license applications and transfers received online will be a response within 3 business days.
Faxed and emailed applications will no longer be accepted. You must submit online or via Canada Post.
All paper applications will be processed on a best efforts only within 30 days in the order in which they are received.
Effective April 1, paper applications will no longer be accepted or processed and all* license applications must be submitted online.
Application status will not be provided over the phone.
HOW TO PREVENT DELAYS:
A criminal check is required for all new license applications. If Backcheck is used, be sure to share it with AIC. If you are obtaining a criminal record check via other means, please ensure you upload a copy of the document with your application.
Payment must be made in order for an application to be processed. If you do not include a cheque with your paper application, within 30 days, you will receive a link via email directing you to our online system to pay the invoice via credit card.
If you have any questions, please email firstname.lastname@example.org including your CIPR number.
If you haven’t found the answer to your query, watch the Training Videos.
The AIC continues to be dedicated to our role in consumer protection through licensing and compliance, while also ensuring excellence in all of the services you rely on us to provide and doing our part for the environment.
*Exclusions: Designated Representatives, Corporate and Restricted License Holder applications will continue to be accepted in paper format with a 3 business day commitment if all information is clear, accurate and payment received.